Quality Issues
MG 476
Chuck Schneickert




The organization I found was the Veterans Benefits Administration (VBA).  They are prompt in treating their customers with the highest respect and courtesy at all times.  The VBA also communicates with it's customers by explaining the full range of benefits and services available, providing a realistic estimate of how long it will take to process your claim or answer your request, keeping you informed on the status of your claim or request, and explaining all reasons for decisions.  They will also ensure tha their customers have ready access to their services, and will fully address all questions, concerns, and complaints





Other websites to communication and responsiveness:

Performance measures for trial courts

DSP Developmental Corporation

Questions? Comments? Please mail them to: Chuck