Service Strategy
Three sites with different "Strategies about Service"
Home Depot
The Home Depot is a one stop shopping for home improvement
for the do it yourselfer.
Service starts with the knowledgable staff in the bright orange aparons.
Delivery is offered and is avalilble seven days a week. The convience
of having every thing that you need at you fingertips is beyond compare.
This allows for quickness in and out of the store (provided you know what
you are looking for). The Home Depot gurantees the lowest prices
or you money back. The store carries name brand products for you
ease of mind. The Depot offers free how to seminars and work shops
which is unique int the industry.
McDonalds
The McDonalds Coporation is one of the worlds biggest franchiseses
in the enitire world. It is a world wide corporation with resturants
in many foriegn countries around the world. I personally ate at a
McDonalds in Marseille, France. For the most part employees at McDonalds
are friendly and helpful. Their job is to provide fast food and service
to the masses. One can only do so much for minimum wage. The
speed and convience of a McDonalds is hard to beat. You can be in
and out of the restruant in a matter of minutes. The price of the
food is reasonable and fair for what is being recieved. The variety
of the service is not varied from store to store. One can expect
to be treated about the same at all McDonalds. Quality is one thing
that can get over looked for the most part at the resutrant. A unique
skill is not avalilable but the moto the worlds greatest fries is the slogan.
Amazon.Com
Amazon.com is a one stop shopping for almost anything
you can think of. Originally it was designed to be for books.
It has since gotten into more than just books. As you can see in
the above tabs. The customer representatives for amazon.com have
to be friendly and responsive to customer needs and wants. Most items
form amazon.com are shipped the same day if it is in stock. Pricing
for the services on line are competitive and affordable for the most part.
Quality of the product is name brand. Enjoy your shopping on-line.